For any questions, please email us at sales@shopamire.com.
About Our Products
Are all your products natural?
Yes, each product is 100% natural. We don’t add anything unnecessary and we are cruelty free.Â
Where are your products manufactured?
Some of our skincare is made in Korea, Jordan, and here in the US. We do this so that we can get higher quality ingredients. For example, our body scrubs are made with salt from the Dead Sea. To get that ingredient we do manufacture in Jordan.Â
What skin types are Amire products suitable for?
Our products can be used for all skin types. Some products are better for sensitive skin. If you’re concerned about your skin type and our products feel free to reach out to us at sales@shopamire.com
Will your products dry/melt/ expire/ etc.?
Our scrubs and mud mask can dry out if they are not capped or sealed after use.Â
While we don’t have anything that can really melt we do advise keeping our products out of excessive heat. Too much heat can alter the texture or consistency.Â
Most products should be used within 2 years of its manufacture. However, once you open a product it should be used within 6 months for maximum efficiency.Â
What makes Amire products different from other brands?
Here at Amire we are small family owned company striving to provide high quality skincare at a drugstore price. We take our time to research all of our ingredients and products that bigger companies may overlook. So we give everything a personal touch.Â
Ordering Online
How can I check the status of my order?
Please send us an email with your order information to sales@shopamire.com
What if I need to change or cancel my order?
If you need to adjust your order in any way please email us right away at sales@shopamire.com
I just placed my order, when will it ship?
Amire orders are shipped via USPS & UPS on business days (Monday through Friday 8:30-13:30, excluding major holidays).
Can I order on Amazon?
Yes, all of our products are availbe for purchase on Amazon. Not everything maybe available on prime. Some of the centers all fulfill our orders, so if you have an issue with an order please send us a message through Amazon.
How many promo codes can I use?
For the most part only one promo code or deal can be used per order. A few goodies can be combined, but the product page will tell you if it is possible.Â
Returns
What is the Amire return policy?
Amire stands behind the quality of all of our products that we sell and hope for your satisfaction with our products. However, if you are unsatisfied with the products you have purchased from Amire, we offer a 15-day money back guarantee.
Returned product of an order value between $50 and $100 is subject to a 25% restocking charge. An order exceeding $101 is subject to a 40% restocking charge.
Your refund will then be processed within 3 to 5 business days after receiving the returned product.
Brand Ambassador Program
Does Amire have brand ambassadors?
We offer a brand ambassador program to anyone who is interested. There are some requirements, but if you are accepted you will get free goodies and sneak peeks! Check out the rules and info on this page.